Workfry Terms of Service & Commercial Agreement

1. Platform Overview & Nature of Service

Workfry (“Platform”, “we”, “us”, or “our”), operating authoritative public services at https://workfry.com, is an online professional services and engineering consulting marketplace facilitating discovery and collaboration between Service Seekers (Clients) and independent Service Providers (Specialists, Consultants, and Engineers).

3. Commercial Model, 18% GST & Credit Wallets

Platform functionality is accessible via standardized credit entitlements and subscriptions:

• Service Seeker Project Posting Credit: Billed at ₹999.00 + 18% GST (₹179.82) = ₹1,178.82 gross. One credit confers the entitlement to activate and publish 1 eligible project brief. Drafting, editing, and previewing briefs is 100% free. One credit is consumed only upon active publication.
• Service Provider Pay-Per-Application Credit: Billed at ₹1,999.00 + 18% GST (₹359.82) = ₹2,358.82 gross. One credit confers the entitlement to submit 1 custom proposal and milestone schedule on an eligible brief. One credit is consumed only upon successful proposal submission and database storage.
• Expert Annual Plan: Billed at ₹50,000.00 + 18% GST (₹9,000.00) = ₹59,000.00 gross per 365 days. Grants 100 Project Application Credits. Initial balance after activation: 100 credits. Effective base rate: ₹500/application when all 100 credits are utilized.

4. Credit Validity, Expiry & Non-Transferability

Credits are non-monetary platform accounting tokens. All credits:

• Have no cash value, cannot be redeemed for fiat currency, and cannot be withdrawn.
• Are non-transferable and cannot be sold, gifted, or assigned to any other account.
• For the Expert Annual Plan, remain valid for exactly 365 days from activation. Unused annual credits expire at the end of the 365-day term with no rollover or refund.

6. User Due Diligence & Counterparty Responsibility

Before entering into any user-to-user professional transaction, engagement, or contract, Service Seekers and Service Providers are independently and solely responsible for verifying the counterparty. This includes, without limitation, independent verification of:

• Identity, corporate credentials, and business registrations.
• Professional experience, licenses, certifications, and portfolio veracity.
• Technical capability, project scope, deliverable specifications, and feasibility.
• Commercial pricing, milestone payment terms, taxes, and timeline feasibility.
• Intellectual property rights, confidentiality, non-disclosure, and compliance with applicable laws.

Workfry provides the digital discovery platform. Workfry does not inspect, guarantee, warrant, or endorse any user-created specifications, representations, proposals, or underlying professional services.

7. Disclaimers & No-Guarantee Warranties

To the maximum extent permitted by applicable law, the Workfry platform and digital entitlements are provided on an “as is” and “as available” basis. Workfry explicitly provides:

• No Selection Guarantee: Purchasing a proposal credit does not guarantee that a client will select, interview, or accept your bid.
• No Earnings Guarantee: Workfry does not guarantee that any Service Provider will generate any specific level of revenue.
• No Proposal Volume Guarantee: Purchasing a posting credit does not guarantee a minimum number of applicant proposals.
• No Project Success Guarantee: Workfry does not guarantee the completion, quality, or fitness of any professional engagement agreed between users.

8. Progressive Identity, Communication & Anti-Circumvention

Users must respect Workfry's progressive trust architecture. Direct off-platform contact harvesting prior to formal engagement acceptance is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of platform access credits.